Location: From Chelmsford to Colchester
Services Provided: Full Packing Service, Furniture Disassembly/Reassembly, Moving, and Short-term Storage
Date of Move: March 15, 2024
Background
The family of four, consisting of the mother, father and their two children, were relocating from their 4-bedroom house in Chelmsford to a new home in Colchester due to a job transfer. With busy work schedules and school activities, the family needed a reliable and efficient moving company to handle all aspects of their move.
Challenges
- Time Constraints: The family had a tight schedule due to their busy lives and needed the move to be completed in no more than three days.
- Large and Fragile Items: The family owned several large and fragile items, including a piano, antique furniture, and a valuable art collection.
- Temporary Storage Needs: Their new home in Colchester required some renovation work, so they needed short-term storage for their belongings.
Solution
Phantom Removals & Storage provided a comprehensive solution tailored to the family's needs:
- Pre-Move Consultation: We conducted an initial consultation to understand their requirements and schedule. A detailed inventory was created, and we planned the move to ensure minimal disruption to their daily routines.
- Full Packing Service: Our professional packing team arrived a day before the move to pack all household items securely. Special care was taken with fragile items, using high-quality packing materials to ensure their safety during transit.
- Furniture Disassembly/Reassembly: Our team disassembled large furniture pieces and ensured they were carefully packed for the move. Upon arrival at the new home, we reassembled the furniture and placed it in the desired locations.
- Secure Short-term Storage: We provided short-term storage for items that could not be moved directly to the new home due to ongoing renovations. Our storage facility ensured that their belongings were safe and secure.
- Efficient Moving Day: On the moving day, our team arrived on time and efficiently loaded all items into our moving trucks. The move was completed within the agreed timeframe, and all items were safely transported to the new home in Colchester.
Outcome
The move was successfully completed with minimal stress for the family. All items arrived safely and were placed in their designated rooms. The family was particularly pleased with the care taken with their valuable and fragile items. Our short-term storage solution provided the flexibility they needed during their home renovations.
"We were extremely satisfied with the service provided by Phantom Removals & Storage. The team was professional, efficient, and took great care with our belongings. The entire process was seamless, from packing to moving and storage. We couldn't have asked for a better moving experience. Thank you for making our relocation stress-free!"